You probably heard horror stories. Someone spend months working with a factory in China and spend thousands of dollars only to get a low quality product at the end of the day. How can you make sure that this will not happen to you?
The secret lies in quality control. Here are some factors to consider to make it sure that your final product is of high quality:
Get the Best Sample Upfront
The product sample you get when a manufacturer is still in the negotiations process with you needs to be absolutely perfect. Look at this product sample as the best. This product was made as a one-off. Once the mass production process starts, the products you’ll get simply won’t be as good as the first one. Hence you have to make it sure the first product is in tip-top condition before giving the okay to mass produce.
Keep Asking for Samples
As the production process goes on keep on asking for product samples. The product sample that was presented to you is an assurance that the manufacturer is producing product with as perfect as the sample therefore there is a need of continuous update as the process is on its way.
Get product samples from every batch if possible. If you notice any defects or any slip in quality, let the factory know right away.
Request Progress Reports
Let the factory know that you expect to be keep informed on a weekly basis of how the manufacturing is progressing.These progress reports should let you know if you’re ahead of schedule, behind schedule or right on time. It should let you know of any complications that come up.
Most importantly, you should receive photographs of your products in the manufacturing process. You should also get pictures of finished products.
Although it’s not as good as holding the product in your hand and judging the quality, you still absolutely want to make sure that you’re getting weekly pictures. This way you’ll at least be able to spot any major quality issues and make sure that you’re getting high quality products.
Up to a 2% Defect Rate
Even amongst first rate manufacturers, you can expect a certain amount of product defects. Usually this amount is less than 2%. If the defect rate is above 2%, you need to have a serious talk with your manufacturer.
To be protected from possible defect of the product it should be clearly stipulated in the contract. Do they send extra product to compensate? Do you get a refund? What happens if the defect rate runs above 2%?
If you follow these tips and keep a close eye to your manufacturer with product samples, pictures and weekly reports, you’ll most likely get a high quality product in the end. In the event that you get defective products, make sure that you’re protected in your contract.