I’ve mentioned several times that seeing the products ”physically” or ”first hand on the ground” during trade shows or factory is the only time that you can say that you actually know about the product. We cannot make a good judgment if we just based it on what we see on the monitor.
In this page, I will talk about some of the frequent questions we should be asking to suppliers. I will teach you on how to judge Chinese suppliers based on their responses. Let’s cover the DO’s and DON’Ts when dealing with Chinese suppliers.
DO’s on Dropshipping from China
- Make business with companies and not with individuals.
- Before you make business with them, get all their full contact information.
- It will be better if you will contact them over the phone to test if it really exists.
Call them and asks as many questions as possible.
- Research thoroughly on the company’s profile through their website and compare their product listings with the different trade directories.
- Look at the feedback on online forums and ask questions to other sellers if the company is worth making business with.
- Get samples of the products you are interested. This will test their efficiency in delivery and the quality of the products from the samples taken.
DON’Ts Dropshipping from China
- Send your payment only through Bank Transfer or PayPal and get professional advice regarding the usage of Letters of Credit for large orders.
- Make any orders unless you see the physical samples first. Never make business with a company that does not supply you with samples. (Be prepared though because lots of Chinese suppliers have staffs that are too lazy to send out small items. Be patient and keep on trying).
- Make any orders unless you negotiate first with the specifications of the products, packaging, payment and delivery up to the last details.
- Make any business on companies that deals with fake branded products, counterfeits, pirated software/DVDs or the grey market goods.
- Trust companies that have just started making unreasonable and unfriendly demands, but then, that is how the Chinese makes their business.
Words of Advice!
If you had paid for the products but think that you have been cheated, there is no point in complaining to the local Chinese chambers of commerce, embassies or bureaus. They are concerned, yes, but they cannot do anything else but to be sorry for you.
If you are waiting for your products to arrive and you haven’t heard from the buyer, don’t feel that you are cheated already, not yet anyway. The Chinese supplier you are dealing with must be to slow in their response or they are running a disorganized business. Be patient, keep on contacting them.
If on the other hand, you have some disagreement over the quality of the products, prices and other issues, state your predicament but don’t come with complaints and threats. This will cause you to lose communications with them which we don’t want to happen. Be positive and always polite in dealing with them. Everything can be solved with proper forum.